Due to the closure of campus in response to COVID-19, XREC had to close their doors on short notice leaving our members, staff, and participants with many questions.
Q: Will my membership be extended?
A: Yes, once XREC reopens to the public membership extensions will be calculated and automatically updated in our membership database.
Q:If I have a locker rental will I be able to have access to get my personal belongings
A: Our Welcome desk team lead has contacted those that have rental lockers with XREC and has arranged for access if required.
Q: I registered for a program (first aid, paddle boarding, NLS). Will I receive a refund?
A: There are two options if you registered and paid for a program. First option is you can have your name moved to the next available class/course, or second option is to arrange to have a refund.
Q: How do I contact an XREC staff member if I have questions regarding memberships, personal training, group fitness, certification courses, club sports & intramurals?
A: email email@example.com and someone from our Team will be in contact during business hours
Q: I need to pay an invoice for a rental, how do I proceed?
A: invoices for March and year end are in the process of being prepared and will be sent out shortly. To make a payment contact firstname.lastname@example.org to make arrangements.
Q: How do I stay informed of XREC announcements
A: You can follow XREC on facebook and intramurals on Instagram/facebook. Information on StFX and COVID-19 can be found at https://www.stfx.ca/coronavirus.